I'm on Gathr. Book me now for an Event. My book, “The E.I. Connection” The Key to Elevating the Experience...”, is sought after for CX

John H. Brennan was born in Montreal, Quebec, is a dual citizen, and speaks fluent French. As an author, speaker, accomplished coach, facilitator, and corporate trainer, he has been entrusted to deliver countless programs on Customer Experience, Team Building, Core Values, Corporate Culture, and Leadership for multiple brands. His valuable experiences, best practices and lessons learned during his twenty years as a successful actor, in combination with the benefit of his twenty years of training from the millions of dollars in research and development that goes into these corporate programs, from leaders like Disney, Nordstrom’s and Ritz Carlton, have given John a unique insight into the importance of Emotional Intelligence. His book, “The E.I. Connection” The Key to Elevating the Experience...”, is sought after for its understanding that Emotional Intelligence is an essential skill for the future, and its simple tools and processes on how to improve any interaction and relationship. John works with corporations and organizations that want to improve their use of Emotional Intelligence to elevate the experience with customers, managers, and employees, resulting in more profit, improved customer loyalty, and higher employee retention. He also presents to and works with college students to help them understand the value of Emotional Intelligence for their success, both as future leaders and how to use it to improve relationships in all human interactions. John is a Certified Practitioner with GENOS International on Emotional Intelligence assessments and has taken Advanced Certification in elevating the Training Experience. He has travelled both nationally and internationally to coach and train on Emotional Intelligence and Customer Service. He is also a board member of the Los Angeles National Speakers Association, a Distinguished Toastmaster, and a Certified Positive Coaching Alliance coach. John’s delivery style encourages participation that is engaging, educational and motivating, helping to create a unique environment for both audiences and participants. His strengths lie in his integrity to ensure that the message is delivered while creating the “follow up” moment that validates learned and thought-provoking knowledge, and useable skills in the workplace and in life.